Yes! Our Memory Makers are 100% reusable, just swap out your film roll for a new one once it’s finished & continue capturing beautiful moments!

Yes! You will need 1x brand new AA battery to power the flash on your camera.

Once you have used up the film in your camera, you will have to go to your nearest film development lab/camera shop to get your photos developed. Your local film development lab can develop your photos as physical prints or digital scans, which will be emailed directly to your phone. Development times will vary, but should take approximately 3-10 days.

There are a number of film development labs in South Africa that accept film via mail or drop off. You can easily find these labs by searching “Film development near me” on google. If you are having any troubles finding a lab to develop your film, please reach out to us at hello@ubuntufilm.co so that we can recommend labs in your local area :)

When you take your film to be developed, your film photos will automatically be emailed to you, which you can then download straight into your gallery.

Yes! The Memory Maker is compatible with any brand/kind of 35mm film. Each 35mm film roll has either 24 or 36 exposures - the exposures on a roll of film indicate how many photos there are per roll of film.

We recommend always using the flash when taking photos - unless you are shooting in direct sunlight, but we use it anyways. We recommend changing the flash battery every 7-8 weeks, but leaving the flash on will drain the battery life quicker - in which case you load a new battery and you’re good to go.

If your flash isn’t turning on then it’s likely that the battery powering the flash has died. We recommend changing the battery every 7-8 weeks, however, leaving the flash on can drain the battery life quicker - no need to panic though - just load a new AAA battery into your camera and you can go straight back to taking stunning pictures!

If your flash isn't going off when you take a photo, then it's likely the film wasn't loaded correctly and we recommend emailing us at hello@ubuntufilm.co so we can assist you further.

Depending on the brand of film you use, you can get either 24 or 36 photos per roll of film.

Always travel with your memory maker in your hand luggage inside a Ziploc bag - the X-ray machines at customs used to inspect hand luggage use low levels of radiation that won’t cause visible damage to your film or your photos. The Ziploc bag is an extra precaution to protect your film.

You have to wind the film advance wheel on the top right of your camera before each and every photo, otherwise your photo won’t take. Winding the advance wheel wheel rolls the film over, ready for your next film photo 

No stress, id love to help you out :) please email us at hello@ubuntufilm.co for any support or enquiries <3